PRIVACY
Privacy Policy
Effective Date: January 1, 2026
Last Updated: October 30, 2026
Your privacy is important to us. Only Sponge ("Only Sponge," "we," "us," or "our") respects your privacy and is committed to protecting the personal information we collect through our website, https://onlysponge.com, and our related products and services.
This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices and rights available to you.
By using our website or purchasing our products, you acknowledge the practices described in this policy.
Information We Collect
We collect information that you provide directly to us and information collected automatically when you interact with our website.
Personal Information
When you purchase a product, subscribe, create an account, or contact us, we may collect:
Your name
Email address
Phone number
Billing and shipping addresses
Order history and subscription details
Payment-related information
Customer service communications
Other information you voluntarily provide
Payment transactions may be processed by third-party payment providers. We do not necessarily receive or store your complete payment card information.
Automatically Collected Information
When you visit our website, we or our service providers may collect:
Internet Protocol (IP) address
Browser type and version
Device type and operating system
Pages visited and time spent on our website
Referral sources and interactions with our website
Cookies and similar tracking technologies
Technical information relating to website performance and errors
We may also receive information from service providers involved in payment processing, shipping, analytics, advertising, and customer support.
How We Use Your Information
We may collect, use, and process personal information to:
Process purchases and recurring subscription payments
Fulfill and ship orders
Manage subscriptions, renewals, and cancellations
Send order confirmations, shipping notifications, and important account updates
Respond to questions, requests, and customer service inquiries
Maintain and improve our website, products, and customer experience
Analyze website traffic and purchasing activity
Send promotional communications where permitted by law
Protect against fraud, unauthorized transactions, and security threats
Maintain business records and comply with legal obligations
Resolve disputes and enforce our terms and policies
We use personal information only for legitimate business purposes and as permitted by applicable law.
Subscription and Payment Information
Only Sponge offers products through a recurring subscription.
When you subscribe, we collect or receive the information necessary to establish and administer your subscription, including your selected subscription, billing information, shipping address, payment status, and transaction history.
We may share necessary information with payment processors and subscription management providers to process recurring charges, manage billing, and maintain your subscription.
You may cancel your subscription at any time without a cancellation fee. Cancellation stops future renewals, subject to the applicable billing cutoff, but does not automatically refund previously processed charges.
Our subscription, cancellation, and refund terms are described separately in our Terms and Conditions.
Sharing Your Personal Information
We may share personal information with trusted third parties when reasonably necessary to operate our business, including:
Website hosting and ecommerce platform providers
Payment processors and subscription billing providers
Shipping carriers, fulfillment centers, and logistics partners
Email communication and customer support providers
Analytics, marketing, and advertising service providers
Technology, security, and fraud prevention providers
Professional advisors, including accountants and legal counsel
Government authorities or other parties when required by law
We may also disclose information when reasonably necessary to protect our rights, prevent fraud, respond to legal proceedings, or facilitate a merger, acquisition, or transfer of business assets.
We do not disclose personal information to third parties for purposes unrelated to our business except as described in this policy, with your permission, or as otherwise permitted by law.
Certain advertising or analytics disclosures may constitute "sharing" or "selling" under applicable state privacy laws, even when no money is exchanged. Where applicable, we will provide required disclosures and opt-out mechanisms.
Cookies and Tracking Technologies
Our website may use cookies, pixels, and similar technologies to support essential website functions, improve performance, understand visitor behavior, and provide relevant marketing.
These technologies may be used to:
Maintain shopping carts and checkout functionality
Support account access and subscription management
Remember website preferences
Measure website performance and visitor activity
Evaluate advertising campaigns
Deliver relevant promotional content
You can manage certain cookies through your browser settings and, where available, our website's cookie preference tools.
Additional information appears in our Cookie Policy below.
Marketing Communications
If you subscribe to our mailing list or otherwise consent to receive marketing communications, we may send information about Only Sponge products, promotions, and updates.
You can unsubscribe from promotional emails at any time using the unsubscribe link included in those communications.
We may continue sending essential transactional messages, such as order confirmations, billing notices, shipping updates, and subscription-related communications, when necessary.
Security of Your Personal Information
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.
However, no internet transmission or electronic storage system can be guaranteed completely secure.
If you maintain an account, you are responsible for keeping your login credentials confidential and notifying us of suspected unauthorized access.
How Long We Retain Information
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:
Providing products and administering subscriptions
Maintaining purchase and transaction records
Responding to customer inquiries
Meeting tax, accounting, and regulatory obligations
Preventing fraud and resolving disputes
When information is no longer required, we will delete, anonymize, or otherwise securely dispose of it as appropriate, subject to applicable legal obligations.
Your Privacy Rights
Depending on where you reside, you may have certain rights regarding your personal information, including the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Request a copy of certain information in a portable format
Opt out of certain targeted advertising, sales, or sharing of personal information
Withdraw consent where processing is based on consent
Appeal certain decisions concerning privacy requests, where applicable
These rights may be subject to legal exceptions, identity verification, and other requirements.
We will not unlawfully discriminate against you for exercising your applicable privacy rights.
To submit a privacy request, please contact us through the contact information provided on our website.
Children's Privacy
Our website and products are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information without appropriate authorization, we will take steps to delete it as required by law.
International Visitors
Only Sponge operates in the United States.
If you access our website from another country, your information may be processed or stored in the United States or other locations where our service providers operate.
Where required by applicable law, we will implement appropriate safeguards for international transfers of personal information.
Additional Privacy Rights for European Visitors
Where the European Union General Data Protection Regulation (GDPR), United Kingdom GDPR, or similar laws apply, we process personal information under an appropriate lawful basis, which may include:
Contractual necessity: To process orders, manage subscriptions, and fulfill purchases.
Legitimate interests: To operate, secure, analyze, and improve our business, subject to applicable legal requirements.
Consent: For certain marketing, cookies, or other processing activities where consent is required.
Legal obligations: To comply with applicable tax, accounting, consumer protection, and other legal requirements.
Eligible individuals may have additional rights to access, correct, erase, restrict, object to, or request portability of their personal information, and to lodge complaints with the relevant supervisory authority.
Additional Privacy Rights for U.S. Residents
Residents of certain U.S. states, including California and Virginia, may have additional privacy rights under applicable law.
Depending on your state of residence and whether the relevant law applies to our business, these may include rights to know, access, correct, delete, or obtain personal information, and to opt out of certain uses or disclosures.
California residents may also have rights relating to the sale or sharing of personal information, sensitive personal information, and certain disclosures for direct marketing purposes.
We will honor legally required privacy choices and recognized opt-out preference signals where applicable.
Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of websites that we do not own or control.
We encourage you to review the privacy policies of any third-party websites you visit.
Business Transfers
If Only Sponge undergoes a merger, acquisition, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our operations, technology, legal obligations, or privacy practices.
Any updates will be posted on this page with a revised effective date.
Where required by law, we will provide additional notice or obtain consent before implementing material changes.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact Only Sponge through the contact information available at:
COOKIE POLICY
Effective Date: January 1, 2026
Last Updated: October 30, 2026
This Cookie Policy explains how Only Sponge uses cookies and similar tracking technologies on https://onlysponge.com.
It forms part of our Privacy Policy.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website.
They help websites recognize browsers, remember preferences, maintain shopping carts, and understand how visitors interact with online services.
Some cookies are placed directly by our website, while others may be placed by third-party service providers.
Types of Cookies We May Use
Essential Cookies
Essential cookies support the basic operation of our website, including:
Shopping cart functionality
Secure checkout
Account login and authentication
Subscription management
Website security
These cookies are necessary for certain website functions.
Performance and Analytics Cookies
These cookies help us understand how visitors use our website.
They may collect information about page views, traffic sources, navigation patterns, and technical performance.
We use this information to identify problems and improve the website experience.
Functionality Cookies
Functionality cookies help remember preferences and settings, such as language, region, or other website selections.
They allow us to provide a more consistent and personalized experience.
Advertising and Targeting Cookies
Advertising cookies and tracking technologies may be used to measure advertising performance, understand visitor interests, and display relevant promotions.
Third-party advertising partners may use these technologies to recognize your browser across different websites, subject to applicable law and privacy choices.
Third-Party Cookies
Certain services integrated into our website may place their own cookies or use similar tracking technologies.
These services may include ecommerce platforms, payment processors, analytics providers, and advertising partners.
Third-party cookies are governed by the privacy policies and practices of the respective providers.
Managing Cookies
You can control or delete many cookies through your browser settings.
Most browsers allow you to block some or all cookies, remove existing cookies, or receive notifications when cookies are placed.
Where required by applicable law, we will provide appropriate choices regarding nonessential cookies.
Please be aware that disabling essential cookies may prevent certain website functions, including shopping carts, account access, and checkout, from operating correctly.
Changes to This Cookie Policy
We may update this Cookie Policy to reflect changes in technology, website functionality, service providers, or legal requirements.
Updates will be posted on this page with a revised effective date.
Contact Us
For questions about our use of cookies or our privacy practices, please visit: